Belle et Voilée
Contact & Customer Service
A service that listens to your needs, always close at hand
At Belle et Voilée, we’re here to answer all your questions: any issues with an order? A hijab that isn’t to your taste? Check it out here!
- Our average response time is 24 to 48 hours
Where can I find my invoice?
As soon as your order has been shipped, a detailed invoice will be sent to you by email.
Can I track my order?
As soon as your order is dispatched, a tracking reference will be sent to your email address within 24 hours.
How long do I have to return a product?
You have 14 days from receipt of your order.
How can I return an item?
Please contact us by email at info@belleetvoilee.com so we can assist you with the returns process.
Do you have a high-street shop or are you online only?
We operate exclusively online
Can I contact Belle et Voilée about a collaboration?
Yes, we’d be delighted to have a chat with you.





