حماية البيانات
Chez Belle et Voilée, nous accordons une grande importance à vos droits en matière de protection des données. Dans cette section, nous vous fournissons à la fois un bref résumé et une explication détaillée (à partir de la section 1 ci-dessous) de la manière dont nous traitons les informations personnelles.
– Les informations personnelles que nous recueillons sur notre site web et les raisons pour lesquelles nous les utilisons.
– Les droits dont vous disposez et la manière dont vous pouvez les exercer.
PRINCIPES DE LA POLITIQUE DE CONFIDENTIALITÉ
Prestation de services
Nous traitons les informations personnelles vous concernant nous-mêmes afin de vous fournir l’ensemble des services et des fonctionnalités que nous proposons. Il s’agit notamment des données nécessaires à la création d’un compte client et des données requises pour recevoir des produits et des services.
Marketing
Nous pouvons utiliser vos données à des fins de marketing pour vous proposer des offres personnalisées sur nos produits et services, à moins que vous ne choisissiez de ne pas le faire.
Destinataires
Nous accédons à vos données afin de vous fournir les services décrits dans le présent texte.
Vos droits
Vous avez le droit d’accéder à vos informations, de les corriger et de les supprimer, de retirer votre consentement, de vous opposer au traitement ou de le restreindre.
Localisation de vos données
Les données que nous utilisons sont principalement stockées aux Pays-Bas chez nous et chez nos fournisseurs de services en nuage, soumis à d’autres mesures de protection appropriées.
Quelles informations personnelles utilisons-nous, à quelles fins et sur quelle base juridique ?
Afin de vous fournir nos services et l’ensemble des fonctionnalités, nous utilisons vos données (y compris votre nom, votre adresse électronique et votre adresse IP) aux fins suivantes :
– Lorsque vous créez un compte client en ligne, pour gérer votre compte, pour donner accès à votre panier d’achat, pour afficher les produits achetés, réservés et enregistrés, ou pour présenter d’autres produits susceptibles de vous intéresser, pour vérifier votre identité si vous avez oublié votre mot de passe et pour traiter vos évaluations de produits.
– Lorsque vous choisissez de nous fournir des informations supplémentaires, telles que votre date de naissance, votre adresse, vos paramètres personnels, une liste de souhaits et votre sexe, afin de nous permettre de personnaliser votre profil et les recommandations que nous vous adressons.
– Lorsque vous commandez des marchandises en ligne, nous avons besoin de votre adresse, de votre numéro de téléphone et de vos informations de paiement pour traiter votre achat, vous envoyer une confirmation ou une notification de rupture de stock et vérifier que les transactions ne sont pas frauduleuses.
– Lorsque vous partagez avec nous des photos/matériels en vue d’une publication sur les médias sociaux.
– Lorsque vous participez à un concours ou à une promotion parrainée par nous, pour gérer le concours ou la promotion.
– Lorsque vous retournez ou échangez un produit, pour traiter la demande et toute communication y afférente.
– Lorsque vous nous contactez pour répondre à vos demandes, fournir une assistance et traiter votre demande.
En principe (sauf si nous avons une raison légale ou une autre raison légitime de les conserver), nous supprimons les informations vous concernant à votre demande, après expiration de la période de conservation légale correspondante, une fois que nous n’avons plus de raison professionnelle de conserver les données.
PLUS D’INFORMATIONS
1.Interest based advertising
We may contact you for direct marketing purposes via email, mail, or other electronic communication methods (e.g. social media) unless you have opted-out from receiving direct marketing messages. For certain types of direct marketing methods (e.g. text messaging), we will obtain your explicit consent prior to sending you direct marketing messages. To select which marketing information may be of interest to you and to personalize ads and offers we :
– use publicly available information (e.g. from your social media profiles),
– analyze your account information and how you use our services including our website, ads on third party websites and our newsletter,
– use information of your redemption of a gift card, participation in a sweepstake, contest, competition, or survey,
– use information collected by our service providers or partners (e.g. Google).
– use information collected when you request an e-receipt in our stores or fill out an onboarding form.
2.Newsletter
As part of our newsletter program we will collect your email address and location data and evaluate your usage of the newsletter in order to be able to provide you with personalized information. If you no longer wish to receive our emails you can unsubscribe at any timeby clicking the unsubscribe link in the footer of any of the emails.
3.Log files and similar technologies
Every time you visit our website, our system stores data related to your browser, its version, the operating system of your computer, your IP address, date, length and time of your visit and the website you accessed before. We use this information for our legitimate security interest and we delete log files without undue delay.
4. Your reviews and shared content
When you post a product or seller review or upload an image or other material to our website, or when you share content with us on third party websites, such as social networks, we publish and use this information on our and third party websites. Information shared with third party websites is not necessarily under our control and we do not assume responsibility for the use of that information.
5.Legal Basis
Please find below the legal basis for every processing activity as required in the EU and the UK according to the EU General Data Protection Regulation (EU) 2016/679 (GDPR) and the retained EU law version of the General Data Protection Regulation (UK GDPR), both hereinafter referred to as GDPR. As far as this processing is necessary for the performance of the contract with you it is based on Art. 6 (1) b GDPR. This applies to the recruiting process and all general activities, described under 1., unless expressly set forth otherwise in the following:
On Art. 6 (1) f GDPR (legitimate interests) we base the processing of
– voluntarily provided information to offer a functionally appealing and user-friendly services website,
– data gained from video surveillance to improve our service and for security, loss and fraud prevention,
– data related to a credit check to offer different ways for payment,
– log files for security reasons,
– your data for promotional emails we sent you for products similar to your prior purchases to provide you with information presumably of interest for you.
For any other direct marketing purposes (e.g. further emails, newsletters, text messages) we will ask for your consent (Art. 6 (1) a GDPR). In addition, GDPR allows the processing required by law (e.g. to answer your inquiries via the means provided without undue delay).
Where do we get Personal Information from?
Most of the Personal Information we process we received from you or your actions, be it because you entered the data during the registration process, placed an order, applied for a job vacancy or because we track your usage of our website or newsletter etc.
When do we share Personal Information?
We will share your Personal Information in the following cases:
5.1 Legal obligation and internal purposes
We disclose your Personal Information
– in order to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal processes, including requests to meet national security or law enforcement requirements,
– in order to protect and defend the rights or property of us or third parties,
– in an emergency, in order to protect the safety of our employees or any person.
5.2 Links to Third-Party Websites and Services
On some pages we allow you to share Personal Information with third parties, such as social networks like Facebook. In these instances you are agreeing to the data being shared and the shared data being subject to the privacy policies of the third party. We do not control and do not assume any responsibility for the use of Personal Information by such third parties. For more information about the third party’s purpose and scope of their use of Personal Information in connection with sharing features, please visit the privacy policies of such third parties.
5.3 Third party advertising
We use third-party service providers to display advertisements across the internet. These advertising service providers may collect information about your visits to our website and your interaction with our products and services, as well as your visits to other websites. Such information does not include your name, address, email address but may contain browser-related information.
5.4 Public Disclosure
Any Personal Information that you include in the text of a product review may be made public in the product review section of our product pages. We may also make your wish list public on our website when you enable this function.
For how long do we use Personal Information?
We will retain your Personal Information as long as necessary to provide you with functionality and services as described above under section 1, as long as reasonably necessary to further our legitimate interests or as long as we are required by law. Examples include the defense against, or the establishment of legal claims and legal obligations (e.g. tax law, or the principle of accountability, which requires us to demonstrate that our processing complies with applicable data protection laws). In order to verify whether you opted out or in to marketing activities, for example, we store your respective choice (e.g. via a cookie or a declaration).
What are your rights?
With regard to Personal Information that you have provided or that has been collected under this Privacy Policy, you may opt-out of uses for direct marketing purposes, such as correspondence from us about our products and promotions. Please consider that if you exercise your opt-out choices, it may take some time for your opt-out choices to be fully effective. To exercise your opt-out rights, please contact us at info@belleetvoileel.com.